Process builder and workflow make way to Flows (½)
Overview “If you can do it with a Workflow, then do it with a Process Builder, because everything a Workflow does, a Process Builder does it better”. If you …
Day 5 : How to assist your agents and customers to find knowledge articles and get more time to prepare Christmas eve ? #TexeiAdventCalendar
We are going to speak about Knowledge articles since one of the first things you learn when you start developing for support agents is that they don’t have time …
December 2021
Advices
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