Auteur : Maryem Rezki

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Maryem Rezki

Day 16 : Déballer des REGEX à Noël ?

[ʁəʒɛks] ou [ʁəɡɛks] ? 😵‍💫 Qui ne s’est pas déjà demandé comment les sites de customer care/support faisaient pour assurer la qualité de données saisies dans leurs formulaires ? …

décembre 2021

Conseils

Maryem Rezki

Day 10 : Liste au père Noël des meilleurs outils et applications du consultant Salesforce !

« Et toi tu es consultant Salesforce technique ou fonctionnelle ? » J’entends cette question à de nombreuses reprises dans notre domaine. Et je réponds souvent par « Quand il faut être …

décembre 2021

Conseils

Maryem Rezki

Day 5 : How to assist your agents and customers to find knowledge articles and get more time to prepare Christmas eve ? #TexeiAdventCalendar

One of the first things you learn when you start developing for support agents is that they don’t have time and they are always in a hurry to satisfy …

décembre 2021

Conseils

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