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Service Cloud Salesforce : des paramètres insoupçonnés

La brique Service Cloud de Salesforce possède des paramètres insoupçonnés et séduit par sa simplicité de mise en œuvre. Son implémentation, même peu sophistiquée, offre des fonctionnalités à forte …

août 2024

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Rosine Sousso

21.12 : Salesforce – Les limites renversantes #TexCalendar

Quel consultant ne s’est pas déjà retrouvé à dire à son client “la fonctionnalité demandée n’est pas standard dans Salesforce” ? Ce à quoi vous recevez comme réponse “un …

décembre 2023

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Rosine Sousso

Découvrez Salesforce Well Architected : le framework pour des projets réussis

À ce jour, qui ne connaît pas Trailhead dans l’écosystème Salesforce ? Cependant, combien d’entre nous connaissent “Salesforce Architects” ? Nous pourrions penser que c’est une plateforme dédiée aux …

juillet 2023

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